FINANCIAL POLICY
Thank you for choosing Columbus Arthritis Center as your health care provider. We are committed to providing you with quality medical care. Please understand that payment of your bill is considered part of your obligation as a patient.
The following binding terms and conditions are provided to communicate our Financial Policy and to avoid any misunderstanding concerning payment of services provided by our office. After reading the terms and conditions below you will be asked to acknowledge and agree to our Financial Policy. Please read and scroll downward through the terms and conditions below.
1.) Our office participates with a variety of insurance plans. It is your responsibility to:
• Bring your current insurance card to every visit and notify us of changes in coverage.
• Pay your copayment at each visit. Payment can be made by cash, check, MasterCard, Visa or Discover.
• Obtain any referrals your insurance carrier requires. Your appointment may be rescheduled if a referral is required and is not in place at the time of service.
• Pay any payment or reimbursement that you receive directly from your insurance company for services provided.
• Pay for any unpaid amounts that accrue as a result of you providing inappropriate insurance information for billing purposes.
2.) We will submit a claim to your insurance company for you. Balances not paid, per our contract by your primary insurance company, may be billed to your secondary payer. A monthly statement will be sent to you. Ultimately, you are responsible for payment of charges including any co-insurance amounts, deductibles, or payments for non-covered services.
3. If you do not have insurance coverage or are insured by a company with which we are not contracted; a deposit of $150.00 for new patients or $50.00 for established patients is expected prior to delivery of services. If you do not have insurance coverage we offer a discount of 30% when balance due is paid in full on the date of service. We understand the financial burden that this may present and therefore will be offering an additional credit option for those interested.
4. If you have questions about your insurance, we will be happy to assist you. Specific coverage issues however, should be directed to your insurance company's member services department (the contact number is on your insurance card).
5. All balances billed are due within 30 days of the statement date. Unpaid balances greater than 30 days are subject to our collection process. Accounts sent to our collection agency are subject to a 35% surcharge.
6. A finance charge will be added to any balance over 60 days at the rate of 1.5% per month or 18% per annum.
7. A fee of $125.00 for a new patient or $25.00 for an established patient will be charged for all appointments that are not kept or cancelled within 24 hours prior to the appointment time. Upon request, your physician may agree to waive this fee for unforeseen circumstances.
8. There is a fee of $25.00 on all returned checks.
9. There is a fee to copy any and all medical records based on the number of pages copied, after a one time courtesy.
10) Your physician may order a procedure to be performed either in our office or outside the office; you will need to contact your insurance provider to check your benefits for outpatient procedures. This coverage determination is not a guarantee of payment and is subject to coverage and benefits at the time of service. You may also ask our office for the procedure/diagnosis codes to verify that the procedure is a covered benefit.
Thank you for reviewing and understanding our financial policy. Please let us know if you have any questions or concerns by calling 614-486-5200.
BY CLICKING “I AGREE’ BELOW, I CERTIFY THAT I HAVE READ THE TERMS AND CONDITIONS ABOVE AND I WILL PAY THE COLUMBUS ARTHRITIS CENTER ANY COPAYMENTS, CO-INSURANCES, DEDUCTIBLES OR NON-COVERED SERVICES. I WILL IMMEDIATELY PAY TO THE COLUMBUS ARTHRITIS CENTER ANY PAYMENT THAT I RECEIVE FROM MY INSURANCE COMPANY OR REIMBURSEMENT SERVICE FOR SERVICES PROVIDED TO ME. I WILL ALSO BE RESPONSIBLE FOR ANY AMOUNTS NOT PAID BY INSURANCE DUE TO NOT PROVIDING THE APPROPRIATE INSURANCE INFORMATION FOR BILLING PURPOSES. I WILL PAY ALL FEES AND CHARGES THAT BECOME DUE UNDER THE TERMS AND CONDITIONS OF THE FINANCIAL POLICY ABOVE.
BY CLICKING “I AGREE” I AM ACKNOWLEDGING AND AGREEING TO THE TERMS AND CONDITIONS OF THE FINANCIAL POLICY ABOVE.